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Certificate IV in Business  BSB40215


This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Entry Requirements - Nil

Course Content

This course comprises of ten (10) units:

  • BSBADM405    Organise meetings
  • BSBCUS401    Coordinate implementation of customer service strategies
  • BSBCUS402    Address customer needs
  • BSBINN301      Promote innovation in a team environment
  • BSBLED401     Develop teams and individuals
  • BSBMKG414    Undertake marketing activities
  • BSBRES401     Analyse and present research information
  • BSBRSK401     Identify risk and apply risk management processes
  • BSBWHS401    Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWRT401    Write complex documents

Career outcomes: This Certificate IV qualification can lead to work as a:

  • Project Officer
  • Administrator
  • Team Leader
  • Office Manager

Participants are encouraged to bring along their laptop computer or iPad to assist with the assessment process, however it is not a requirement.

Course Delivery Method

Face-to-Face five (5) day course: This course is conducted from Monday to Friday commencing at 8.30am and runs for approximately seven (7) hours each day. This program includes a variety of training & assessment methods including presentations , projects, case studies, written & oral questioning and self paced study (the self paced study includes ten (10) units to be completed within six (6) months of attendance of the five day course). The cost of this course is $1,495.

Recognition of Prior Learning (RPL)

Certificate IV Courses - RPL Application fee: $995.00. Upon receipt of payment, a confirmation email will be sent with the RPL Kit attached for completion. This documentation must be completed and submitted within 2 months of booking. Once your RPL application is received, an assessor will evaluate it. The assessor will then contact you for a face-to-face meeting to discuss their findings and clarify any other issues. For more information on the RPL process, please contact our office.

UNIQUE STUDENT IDENTIFIER: Each participant enrolling in a course will need a Unique Student Identifier (USI) number to obtain their certificate or qualification when studying  nationally recognised training in Australia. A USI gives you access to your online USI account which will help keep all your training records together. Certificates and Statements of Attainment cannot be issued without this number. If you don't already have a USI number plesae click here to apply.