Control Room Monitoring Training
Monitor Electronic Reporting Facility - CPPSEC2018A
Monitor Security From Control Room - CPPSEC3020A

Security Officer Monitoring Course

Any security officer who personally monitors property using an electronic monitoring device such as a visual recording system, a radio or remote alarm system should complete this course. These units involve:

monitoring and maintaining operational functions of an electronic reporting facility requiring the ability to monitor and maintain a range of electronic security and telecommunications systems, receive, interpret and transmit information and determine responses to security incidents and;
monitoring the security of persons and premises from a control room perspective requiring the ability to effectively operate security systems to monitor activities, co-ordinate appropriate responses to security incidents and organise back-up support to field staff.

Control Room Monitoring Course Content

The course is comprised of six elements:

Monitor and maintain electronic security systems (e.g. back-up procedures to maintain security and integrity of security systems are implemented in accordance with organisational procedures)
Process and organise data (e.g. data is entered, checked for accuracy and processed in accordance with organisational procedures)
Respond to incident (e.g. security incidents are assessed on reported information for degree of risk to persons, property and premises)
Prepare for operations (e.g. security systems are checked for correct operation in accordance with manufacturer's instructions)
Monitor security activities (e.g. regular and systematic checks are made with field staff and assistance is organised as required in accordance with organisational procedures)
Maintain security systems and information (e.g. change of shift procedures are carried out and ensure system and monitoring continuity in accordance with organisational procedures)

Course Delivery Method

Face-to-face seven (7) hour course: This course is conducted monthly, Commencing at 8.30am. This includes both the theoretical and practical. Please contact our office for group or onsite bookings